Refund policy

At Kesar Appliances, we take pride in the quality of our products. Please inspect your order immediately after delivery.

Domestic Orders (India)
Returns are accepted only when an item is damaged in transit, defective, or incorrectly supplied. You must report the issue within 1 day of delivery by emailing kesarappliancesworld@gmail.com or messaging us on WhatsApp at +91 9606423456.

Please provide your order number and clear photographs or videos showing the item, packaging, and issue. Claims submitted after 1 day of delivery are not eligible.

Approved claims will be handled with a replacement first. If a replacement is unavailable, we may issue a refund to the original payment method after the returned item is received and inspected. Any approved refund may take 5–7 business days to appear. Original shipping charges are non-refundable.

Returned items must be unused and include their original packaging, accessories, and proof of purchase. Return shipping charges are borne by the customer.

International Orders
All international orders are final sale. We do not accept returns or exchanges for international orders.

Non-returnable Items
Items damaged through misuse, improper handling, normal wear and tear, or returned without their original packaging and accessories are not eligible.